Wrendale Designs Walkies China Mug
We offer three delivery options to all UK addresses:
|Delivery Option||Estimated Time||Cost|
|Free Economy||2-3 working days from dispatch||£0.00|
|Standard||1-2 working days from dispatch||from £3.29|
|Express Next Day||pre-1pm delivery next working day from dispatch||from £5.29|
Order by 3pm Monday to Friday for same-day dispatch (excluding Bank Holidays and personalised orders).
If you've chosen to add personalisation onto your mug order, please bear in mind that we'll need extra time to get your order ready for dispatch. If you place your personalised mug order before 3pm Monday to Friday, we'll send it the very next working day but for orders placed after 3pm, we'll dispatch it within the next 2 working days.
Please also bear in mind that our delivery times are not guaranteed, so please try to order in advance of the day required and choose our Standard or Express options if you need your order more quickly.
We send the majority of orders with Royal Mail but oversized or very heavy orders may be sent with an alternative courier.
We also offer International Delivery based on the weight of the order - please head to the checkout to see the postage price for your country. Delivery to Europe usually takes around 3-5 working days and delivery to North America, Asia and Australasia around 5-7 working days.
We pop a packing slip in every parcel but these don't have any pricing on so don't worry if you're sending directly to your gift recipient! Please note, however, that orders being sent outside of the UK will have customs documentation with full order details which we are required by law to include.
2019 Christmas Posting Deadlines
Please place your order by the following dates for the best chance of receiving your order in time for Christmas:
Personalised Orders to UK Addresses
|Free Economy (2-3 working days)||9am Wednesday 18th December|
|Standard Delivery (1-2 working days)||9am Friday 20th December|
|Express Next Day (1 working day)||9am Monday 23rd December|
Non-Personalised Orders to UK Addresses
|Free Economy (2-3 working days)||3pm Wednesday 18th December|
|Standard Delivery (1-2 working days)||3pm Friday 20th December|
|Express Next Day (1 working day)||3pm Monday 23rd December|
Personalised & Non-Personalised Orders to Non-UK Addresses
Please place your order by 9am (GMT) for personalised orders or by 3pm (GMT) for non-personalised orders by the following dates:
|Asia, Cyprus, Malta||Monday 9th December|
|Eastern Europe (excluding Czechia, Poland & Slovakia)||Wednesday 11th December|
|Australia, Greece, New Zealand||Thursday 12th December|
|Canada, Czechia, Finland, Italy, Poland, Sweden, USA||Friday 13th December|
|Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland||Monday 16th December|
|Belgium, France, Ireland, Luxembourg||Wednesday 18th December|
Please do note that while we will always dispatch on time, the delivery estimates are not guaranteed so placing your order as soon as possible is the safest way to ensure a pre-Christmas delivery.
All our ceramic or enamel products are posted in recyclable cardboard boxes and protected using biodegradable and compostable loose-fill made from potato starch from an annually renewable source. We also use plastic bubble wrap on un-boxed items but try to keep all plastic use to a minimum. Our tea towels, kitchen textiles and coasters are posted in biodegradable packets and everything we send is wrapped in recycled tissue paper. Most of our boxes and packets are self-adhesive but if we need to tape a parcel, we use recyclable paper tape.
*Our returns period is currently extended above the usual 30 days to the end of January 2020 for orders placed from the 25th November*
We're pleased to be able to offer free returns so if you need to return an item for any reason, let us know via email within 30 days of receipt to email@example.com and we'll send back a pre-paid returns label. Then simply post it back to us and we'll refund your order as soon as it arrives with us.
If your item is faulty or damaged in any way, please let us know by email at firstname.lastname@example.org (including pictures if you can), and tell us whether you'd like a refund or an replacement. We don't usually need damaged or faulty items posting back but we'll let you know if we do.
- 8.3cm diameter x 8.4cm fine bone china mug
- 310ml capacity
- Wrap-around design with motif inside and design on handle
- Dishwasher safe